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WHERE TO TAP

Ever heard the story of the giant ship engine that failed? The  ship's owners tried one expert after another, but none of them could figure but how to fix the engine.

Then they brought in an  old man who had been fixing ships since he was a youngster.


He carried a large bag of tools with him, and when he arrived, he  immediately went to work. He inspected the engine very carefully,  top to bottom.


Two of the ship's owners were there, watching this man, hoping he  would know what to do. After looking things over, the old man  reached into his bag and pulled out a small hammer. He gently  tapped something. Instantly, the engine lurched into life.


He carefully put his hammer away. The engine was fixed! A week later,  the owners received a bill from the old man for ten thousand  dollars.


"What?!" the owners exclaimed. "He hardly did anything!"

So they wrote the old man a note saying, "Please send us an  itemized bill."


The man sent a bill that read:


Tapping with a hammer ..   $         2.00
Knowing where to ......... $      9998.00


Effort is important, but knowing where to make an effort in your  life makes all the difference.


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Salesmanship

Aman Singh  was appointed sales person at a local General Dealer's store.

While on one of his shifts, a lady approached him and asked if they had peach jam to which he bluntly replied, "Out of stock."  At this, the lady immediately turned to leave the shop in disgruntlement.




It was then that the shopkeeper, who had been looking on, called Aman Singh aside and told him, "When a customer asks for a product that is out of stock, you apologize for its unavailability, and then offer other types of the same product.  For instance in this case it was peach jam; offer other types of jam like plum jam, guava jam and so on."



Next, came in another lady who asked for toilet paper and Aman Singh 
politely replied, "I am sorry ma'am, we do not have any toilet paper right now










But you could try sand paper! 







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